Please Repair the MARTA Escalators

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Daily riders wonder how long they will have to wait for MARTA to repair this escalator at its’ Oakland City station.  Down for at least four days, this is unexceptionable.

In four days, surely it can get it repaired!  In talking to the MARTA police officer, she says “it may be down for a while.”

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Now 10 minutes later, upon arrival at the Five Points station, the escalator to the East bound platform is not working.  Hmmm!  What is this all about??

Does anyone know if this is standard operating procedures for MARTA’s escalators to be out for days at at time?

When you see escalators out of service, do you call MARTA customer service or go online to report the problem??